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Frequently Asked Questions

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In Case of an Emergency

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All of our spine surgeons provide 24-hour coverage, including weekends and holidays. If you feel as if your condition requires immediate care and you have not yet seen a physician at The Boston Spine Group, please go directly to your local emergency room.

How Do I Make an Appointment?

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If you have not gone through a conservative spine care program or have not had extensive radiographic imaging ( MRI &/or CAT Scan) performed then contact Dr. Kevin Sullivan or Dr Mark Finno at (508) 481-4700 to schedule an appointment in one of our offices located at:

  • 24 Newton St. Southboro, MA
  • Nashoba Valley Medical Center, Ayer, MA
  • Fairlawn Rehabilitation Hospital, Worcester, MA

If you have previously received conservative spine care and have a recent MRI, please have your Primary Care physician send the following information to a Boston Spine Group physician at 125 Parker Hill Ave., Boston, MA 02120:

  • Copies of Initial and recent Office note(s)

If you have previously had surgery on your spine, then include the

  • Operative Report(s)
  • Copy of MRI films and/or the report
  • Copy of CAT Scan films and/or the report.

If you are injured at work, your care must be handled through your employers Workers’ Compensation plan. It is their responsibility, not your regular insurance coverage. For Workers’ Compensation cases you must have the following information BEFORE calling for an appointment:

  • Your employers name and address
  • Your Workers’ Compensation claim number
  • The billing address of the insurance company
  • Your claims adjuster name, phone number, and fax numbe
  • Your Nurse Case Manager’s name, phone number, and fax number
  • The exact date of your injury.

If you are injured at work

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Your care must be handled through your employers Workers' Compensation plan. It is their responsibility, not your regular insurance coverage. For Workers' Compensation cases you must have the following information BEFORE calling for an appointment:

  • Your employers name and address
  • Your Workers' Compensation claim number
  • The billing address of the insurance company
  • Your claims adjuster name, phone number, and fax number
  • Your Nurse Case Manager's name, phone number, and fax number
  • The exact date of your injury.
Designed by Jordan Sallaska